Frequently Asked Questions

What is CenEMS?

CenEMS is an AI-Powered, Hardware Agnostic Energy Orchestration System leading the Energy Transition.

Our sophisticated architecture allows for fast, affordable, and modular integration across any real estate asset.

Is CenEMS hardware or software?

CenEMS is entirely software — cloud-based, hardware-agnostic, and able to control any and all devices.

Does it work with my current equipment?

Yes. CenEMS integrates with heat pumps, boilers, batteries, inverters, sensors, and BMS systems – no matter the manufacturer.

Do I need new hardware to use your system?

Usually no, most modern equipment connects easily.

What parts of the energy system does CenEMS optimise?

• Electricity consumption

• Thermal systems (heating, cooling, DHW)

• Storage assets (batteries, thermal buffers)

• On-site generation

• Market-based price arbitrage

• Load shifting and flexibility

We unify the entire energy stack in one optimisation engine.

Is the optimisation automatic?

Yes. CenEMS runs autonomously while respecting your comfort limits, operating schedules, and safety constraints.

How does CenEMS make decisions?

It combines:

• Real-time electricity prices

• Weather and load forecasts

• Thermal inertia modelling

• Asset behaviour

• Historical patterns

• Site-specific constraints

The system re-calculates the optimal schedule continuously.

How does CenEMS interact with dynamic electricity prices?

It automatically shifts consumption and charging/discharging to low-price periods and avoids high-price hours. This is a major source of your savings.

What systems is it currently integrated with?

Our platform is already integrated with several widely used technologies across heating, solar, and battery systems. These include:

Boilers: Wolfs, Buderus

Solar PV: SolarEdge

Battery Storage: Fox ESS

In addition, our optimisation engine fully supports industry‑standard communication protocols such as Modbus, BACnet, and MQTT, which means we can connect to a wide range of modern building energy equipment with minimal configuration.

Can CenEMS be white-labelled?

Absolutely. OEMs, installers, and energy service providers can offer CenEMS under their own brand with their own UI theme.

How does CenEMS connect to the site?

Through:

• Existing building management systems

• Direct device APIs

• IoT/field gateways

• Secure cloud-to-cloud integrations

No heavy on-site installation is required.

What makes CenEMS different from other EMSs?

• Fully hardware-agnostic

• Real-time price optimisation (not just monitoring) • Thermal + electrical optimisation combined

• White-label ready

• Autonomous decision-making

• Built for partners, OEMs, and installers

This is an intelligent orchestration layer, not just a dashboard.

What dashboards or insights do clients get?

A clean interface showing:

• Real-time consumption

• Optimisation actions

• Predicted savings

• Market price exposure

• Asset-level performance

• Portfolio views (for multi-site clients)

What happens if the internet goes down?

Local fall-back rules keep assets running safely.

When connectivity returns, optimisation resumes automatically.

What makes CenEMS different from a traditional BMS?

Yes. We follow all safety constraints of each device, support industry protocols, and ensure cybersecurity best practices.

Is CenEMS compliant with safety and industry standards?

BMS controls equipment.

CenEMS controls energy outcomes.

It uses price signals, forecasting, and automation — capabilities a BMS doesn’t provide.